PRIVACY POLICY

 

www.domestee.com (the "Site") is owned and operated by Domestee Pty Ltd. Domestee Pty Ltd can be contacted at info@domestee.com. This Privacy Policy applies to all customers, including those located in Australia, the United States, and other international locations. Effective Date: 4 May 2025

 

PURPOSE

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  • The personal data we will collect;
  • Use of collected data;
  • Who has access to the data collected;
  • The rights of Site users; and
  • The Site's cookie policy.

 

This Privacy Policy applies in addition to the terms and conditions of our Site.

 

CONSENT

By using our Site, users agree that they consent to:

  • The conditions set out in this Privacy Policy; and
  • The collection, use, and retention of the data listed in this Privacy Policy.

 

PERSONAL DATA WE COLLECT

We collect and use customer information to fulfill orders, provide customer support, market our products, and improve our services globally. We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. 

 

DATA COLLECTED AUTOMATICALLY

When you visit and use our Site, we may automatically collect and store the following information:

  • IP address;
  • Location;
  • Clicked links; and
  • Content viewed.

 

DATA COLLECTED IN A NON-AUTOMATIC WAY

We may also collect the following data when you perform certain functions on our Site:

  • First and last name;
  • Age;
  • Date of birth;
  • Sex;
  • Email address;
  • Phone number;
  • Address;
  • Payment information; and
  • Auto fill data.

 

This data may be collected using the following methods:

  • Creating an account.

 

HOW WE USE PERSONAL DATA

Data collected automatically is used for site analytics and service improvements. We will not use your data beyond what we disclose in this Privacy Policy.

 

The data we collect automatically is used for the following purposes:

  • Statistics.

 

The data we collect when the user performs certain functions may be used for the following purposes:

  • Communication.

 

WHO WE SHARE PERSONAL DATA WITH

 

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

 

Third-party services processing data internationally

We use Shopify to power our online store, and may use services like PayPal for payments and Google Analytics for site usage tracking. These third parties may store and process your personal information outside of Australia, including in the United States and Canada.

 

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights; and
  • To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

 

HOW LONG WE STORE PERSONAL DATA

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

 

HOW WE PROTECT PERSONAL DATA

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

 

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

 

GENERAL INTERNATIONAL TRANSFERS

Your personal information may be transferred to and maintained on servers located outside of Australia, where privacy laws may differ. By using our Site, you consent to the transfer of your personal data to countries outside your home country, including Australia, the United States, and Canada, where privacy laws may differ.

 

CHILDREN

The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact our privacy officer.

 

HOW TO ACCESS, MODIFY, DELETE, OR CHALLENGE THE DATA COLLECTED 

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer at info@domestee.com.

 

COOKIE POLICY

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. You can also adjust your cookie preferences directly through your browser settings, or opt-out of targeted advertising using third-party tools. Disabling cookies may impact the functionality of the Site, as some features require cookies to provide a full user experience.

 

We use the following types of cookies on our Site:

  • Functional cookies
    • Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

 

  • Analytical cookies
    • Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example, data on the content you access, how long you stay on our Site, etc.;

 

  • Targeting cookies
    • Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

 

  • Third-Party Cookies
    • Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

 

  • Monitor user preferences to tailor advertisements around their interests.

 

MODIFICATIONS

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

 

YOUR RIGHTS

If you are a resident of Australia, you have certain rights under the Australian Privacy Act 1988 regarding your personal information. These include the right to access the personal information we hold about you, to request corrections, and to make a complaint if you believe we have breached your privacy rights.

 

If you are located outside of Australia, including in the United States, you may also have rights under your local privacy laws. For example, under the California Consumer Privacy Act (CCPA), California residents have the right to:

 

  • Request access to the personal information we have collected about you.
  • Request that we delete any personal information we have collected from you.
  • Opt-out of the sale of your personal information (Note: We do not sell personal information).

 

We do not sell your personal information, and under the California Consumer Privacy Act (CCPA), you have the right to opt-out of any potential sale of your data, even though we do not engage in such practices.

 

To exercise any of these rights, or if you have questions about our privacy practices, please contact us at info@domestee.com

 

We will respond to your request within the timeframes required by applicable law.

 

CONTACT INFORMATION

If you have any questions, concerns, or complaints, you can contact our privacy officer at info@domestee.com